The sculpture
How big is it? 40 cm tall, 18 cm wide and 22 cm deep, and it weighs 2.4 kg.
What is it made of? Cast resin, painted by hand and lacquered.
Where is it made? In Europe. Every order is checked and shipped from Switzerland.
Can it go outside? We recommend indoor use. See our care guide.
Ordering and delivery
How long does it take? Each cat is made to order and leaves our studio 4 to 6 weeks after you order, then travels a few days. Details on our delivery page.
What's the Christmas deadline? 9 November for delivery before Christmas.
Is shipping free? Yes, to every country we deliver to, with tracking.
Will I pay duties on delivery? In Switzerland, no. Everywhere else, your sculpture is imported from Switzerland, so local import duties and taxes may be charged by customs or the carrier on delivery.
Can I send it straight to the person? Yes, enter their address at checkout.
The date is too close. What can I do? Send an e-gift card: it arrives by email on the day you choose and they pick their cat.
How long is an e-gift card valid? Two years from the date of purchase.
Personalisation
What can I add? A first name, a date or a short sweet word (up to 15 characters), hand-painted on the cat's left haunch, plus up to three small symbols. See Create Your Cat.
Which finishes can be personalised? Our eight plain-colour finishes: Chalk White, Ink Black, Signal Red, Blush Pink, Klein Blue, Mint, Tangerine and Lilac. Patterned finishes (Hearts, Trash, Mondrian, Music Notes) and the numbered editions are sold as they are, and the Ready to Paint cat is yours to decorate.
Can you paint it like my cat? Yes. With our Your Cat finish, you send 2 or 3 photos and we use them as our model to paint the sculpture as close to the real cat as we can. For a gift, you can email the photos after ordering.
Can I return a personalised piece? No. Personalised sculptures are made to your specifications and cannot be returned or exchanged unless they arrive damaged, are faulty or do not match your order. You may withdraw from your purchase of a non-personalised sculpture within 14 days of the day you, or a person you named, receive it. E-gift cards can be refunded within 14 days of purchase if they have not been used. See returns.
Group gifts and companies
Can several people pay for one cat? Yes, with Gift Together.
Do you work with companies? Yes, see corporate gifts.
Still stuck? Contact us and we'll help.